Background
Our client is a global hospitality business with around 2000 employees in the UK. It has engaged EML on a retained basis for more than 15 years to provide advice and support to its UK HR team on complex HR and Employee Relations issues.
Problem
EML has advised this client on a whole range of Employment Law issues, including:
- Transfers of Undertakings (TUPE) implications in respect of the purchase of new restaurants
- Company re-organisation and re-structure
- Collective Consultation in respect of large scale redundancy situations
- Issues relating to franchisees and concessions
- Implications of new legislation regarding tips and gratuities, including assisting with the revision of current policies
- Complex disciplinary situations
- Disability discrimination and reasonable adjustments
- Legislation in Republic of Ireland.
Solution
The client has both a designated Client Manager and Employment Law specialist at EML with whom its HR team has developed close working relationships over many years. Members of the clients HR team will routinely contact EML with more complex issues or if they just feel the need for a sounding board.ย EML knows the clientโs working environment inside out, and provides sound, pragmatic and commercially-focused advice which is tailored to the clientโs working environment. ย
Outcome
The clientโs business model has undergone significant change in recent years,ย but it continues to rely on EML for Employment Law advice and support. It has also been keen to promote EMLโs services to its expanding network of franchisees.
If you would like more information on any of the services described in this case study, please contact EML on 01942 727200 or email enquiries@employeemanagement.co.uk



