What our clients say

“Debbie helps us deal with the challenges of managing a small team, such as handling contracts, employee correspondence and helping to create our salary and bonus structure. She knows us inside out and is always professional, supportive and responsive – even out of hours. She’s like a cool, calm hand on the tiller! I don’t make a HR move without her. We’ve been working with EML for over three years and they’ve had a huge impact on the way we run our business. I know they will play a vital role in our company for a long time to come.”
Philippa Gough, Director, Derek Gough Associates Ltd
“I have a great working relationship with the whole EML team. They speak my language and fully understand how our business works – it’s fantastic! I‘m in touch with them at least once a week on issues ranging from employee contracts and handbooks to disciplinary hearings and absenteeism. With EML there’s no such thing as a ‘standard template’. Their support is 100% tailored to our business.”
Gary Adshead, H&S Manager, Affordable Window Systems
“We’ve worked with EML for over 25 years and can highly recommend their personalised, practical and flexible approach. They help us to act within employment and health and safety laws and always have the best interests of our company at heart. Their combined HR and H&S guidance is so valuable. Grahame is a true health and safety expert. We rely on his expertise and common sense approach. He always ensures we have the correct documentation in place. EML stands out from the crowd with their top-notch service. Your business is not just a number to them.”
Tony Fry, Shepley Windows
“EML has been our HR support partner for the last 5 years. My experienced team rely on them as a sounding board and an additional resource, for guidance on special projects such as restructuring, grievances, disciplinary management and training. They are down to earth, friendly and very responsive, with experience in every aspect of the employee lifecycle. I can highly recommend EML to keep your people and your business safe.”
Kathryn Camden, Head of HR, Nutricia
“To know I can tap into EML’s professional expertise at any time is very reassuring. As the only HR manager in our business they are my sounding board and give me confidence to make the right decisions. They inform me about changes to employment law and I know I can call on them for advice and assistance. I’m comfortable speaking to all the team – they all have their own fields of expertise and I thoroughly enjoy working with them. I can’t thank Adelle enough for giving up her weekend to be on emergency stand-by for me in the past. You can’t put a value on that level of support.”
Chantell Nell, HR Manager, Riviera Travel
“EML provide us with a comprehensive professional HR support service. They are always there to support us through good and bad times. It’s like having a full-time employee at the end of the phone. I trust their advice implicitly. The whole team is helpful and responsive – I cannot fault their service.”
Tommy Dobbins, General Manager, Parker International
“Karen provides a wonderful support service to our HR team and senior managers. She was instrumental in helping us achieve a smooth transition when relocating one of our sites. EML take time to understand us as a business. They ensure we’re working in line with current regulations and our policies, contracts and handbook are kept up to date. Their response time is fantastic; in fact their overall service is second to none.”
Vicky Moody, Sales & Commercial Director, SACO Ltd
“Chris and Karen’s professional support is timely, efficient and relevant, and flexes to our needs. If they cannot answer your query straight away they will speak to an expert and always respond quickly. EML’s service is invaluable and offers terrific ROI. With every piece of advice they help grow and shape how we handle things in the future. It’s a real partnership approach. They provide a total safety net on doing the right thing. I wish that we could have EML guide all of our managers, not just those in HR!”
Sam Horswell, Regional People Partner, Yo! Sushi
“Our UK operation has a long-term partnership with EML. I truly value their commercial focus, honesty and knowledge of employment law. Chris in particular is very astute and will challenge where appropriate. He really understands our business and always offers impartial practical advice. There’s no hidden agenda at EML – they are all there to support, advise and help you do your job well to the highest ethical standards. You don’t get that same level of service from a large call centre.”
Mike Denysenko, Head of HR, We Buy Any Car
“Karen and Chris provide us with a valuable second opinion on all things HR and keep us up to date with changes in employment and health and safety legislation. The best thing about EML is their operational background. They all have a practical, working knowledge of all the issues they advise on. I would highly recommend EML for their grounded, reliable and friendly outsourced HR service.”
Victoria Snook, Director, 4th Dimension