Young workers can be an effective way to grow talent and develop a motivated, skilled, and qualified workforce. However, the journey from education to the world of work can often be a difficult time as the change in approach and behaviour that is expected is significant.
Employers can often take it for granted that young people will easily make the transition and automatically know how to use manners, understand office etiquette and behave appropriately.
The reality is that young people lack experience when it comes to knowing what’s acceptable in the workplace and what’s not. It isn’t part of any education curriculum, so how do they learn?
Our World of Work training programme is aimed at school / college and university leavers, placement students, new apprentices and newly employed (or soon to be employed) young workers in general. The objective is to help provide a smooth transition from education to the workplace by addressing the lack of soft skills that can be a source of frustration for employers and so often results in the employment of young people failing.
Delivered by Jo Mills, HR Consultant and trained facilitator, this fun and interactive focuses on understanding workplace etiquette and provides a refresher on workplace rules and the reality of what can go wrong if they are not followed.
Topics covered in the programme include:
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- Communication – TTYL, TBH, BRB….acronyms have become a trend among young people. This topic discusses appropriate verbal and written communication and how it’s important to know your audience.
- Absence & Timekeeping – “My dog is ill”, and “I missed the bus”. Some excuses we’ve heard before. Here we examine the importance of arriving on time and the cost of poor attendance.
- Office Banter – What one employee considers to be harmless banter could be inappropriate or offensive for others. Here we discuss how banter can quickly escalate into bullying and the consequences this can have.
- Social Media – Social media is an integral part of our daily lives. It’s therefore important to understand the serious consequences of using social media to express your views about work or make derogatory comments that could constitute harassment and bullying.
- Work Social Events – Unacceptable behaviour on work social events could result in disciplinary action and put the company into disrepute. This topic discusses what is expected when representing the company outside of the workplace.
Educating and developing the ability of young workers to adapt to working life will not only be to their benefit, it also benefits their employers.
If you’re an employer who regularly recruits school / college or university leavers, placement students, new apprentices, or newly employed young workers in general, get in touch to find out when our next open course is running. Alternatively, if you have a large group of young talent that would benefit from this programme, we can design and deliver a bespoke in-house session at a convenient time for your organisation.
Call 01942 727200 or email enquiries@employeemanagement.co.uk to find out more.
Client Testimonials
“Jo and the team at EML have gone above and beyond to deliver a World of Work Programme for our young people at Warrington Youth Zone. The communication throughout was consistent and we were always aware of where the team were up too. The World of Work Programme was well thought out and put together and the content was engaging. It was delivered professionally and created space for our young people to have healthy discussions. The introduction of Jack Nolan to the programme was an invaluable insight for our young people into mental health and how you can turn the experience into a positive. He was incredibly inspirational, and the young people hung onto his every word.”
Nikki Pritchard, Employability Lead, Onside Warrington Youth Zone
“For many of our apprentices, this is their first role in the world of work. We worked with Joanne Mills at EML to design and deliver a training session that helped our apprentices feel better prepared and equipped for what might be a new working environment. Jo took the time to understand not only our company’s policies and procedures, but also our company culture. She asked pertinent questions and was clearly passionate about the subject matter. Her experience was invaluable. Jo delivered a highly interactive session, tailored to our needs, that received great feedback from learners. It was fun, which was integral for the audience, and the content generated some interesting discussions. Thank you Jo, and EML! It was a pleasure working with you.”
Kate Wild, Pension Insurance Corporation