HR Training

  • Delivered by expert consultants with cross-sector experience
  • Commercially focused and in practical workshop format
  • User friendly and easy to understand
  • Variously feature case studies, role plays and Q&A sessions
  • Can be delivered on client premises or at our offices

We provide training courses designed to increase managerial knowledge and expertise in the practical aspects of preventing problems from occurring and improving employment relationships. All courses are tailored to a client’s specific needs and are delivered by experienced consultants who have practical knowledge of dealing with HR and Health and Safety issues. All sessions are informal and participative and can be delivered to different levels of management. Full supporting slide packs will be made available to delegates.

Portfolio of Courses

We can provide a comprehensive training assessment programme to identify individual and company training needs and are able to design, develop and deliver training courses to meet specific client requirements.

Valuing Diversity
Most organisations now work across geographical and cultural boundaries and the concept of valuing diversity needs to be implicit in every dimension of the organisation. This one-day workshop is designed to increase managers’ understanding of the business benefits of diversity, to encourage them to examine their own perceptions and to help them to identify ways in which they can put valuing diversity into practice.During the course of this workshop, delegates will cover:

  • The meaning of Diversity
  • The benefits of Diversity to the organisation – the business case
  • The nature of stereotypes and why they are damaging
  • Behaviours in the workplace
  • Discrimination and harassment
  • The role of the manager in Valuing Diversity
Age Discrimination
The Employment Equality (Age) Regulations 2006 came into force in October 2006. The implications for employers are far reaching and managers need to have a full understanding of how to recognise and prevent age discrimination in the workplace. The course covers key areas including:

  • The legal framework
  • Meaning and types of discrimination
  • Implications of the legislation in relation to recruitment, terms and conditions of employment, dismissals and retirement
Managing Appraisals
The employee appraisal is one of the most important functions of management – and yet it is also almost universally dreaded by managers and employees alike. It can be made easier for both parties if the manager guides discussion skillfully, thereby creating an atmosphere of trust and honesty. This workshop looks at some of the common problems the appraiser encounters in the course of the appraisal interview and offers positive and practical behaviour models for dealing with the difficult stages of handling poor performance issues.

Topics covered include:
  • Providing an understanding of the appraisal process
  • Methods to develop skills to manage the appraisal process effectively
  • Using appraisal as a tool to motivate and develop staff
  • Using behaviour models for dealing with problem situation.
Basic Employment Law - How To Stay Out Of Tribunal
Current employment legislation has a far-reaching impact on the management of people in all organisations. Uninformed decisions damage employee relations, lead to expensive mistakes, costly employment tribunal cases or unwelcome and damaging publicity. A broad-based understanding of the principles and practical applications of employment law and the way it is applied by employment tribunals, is therefore essential for those persons responsible for taking disciplinary decisions or responding to employee grievances.

During the course of this workshop, delegates will:

  • Understand the nature of a Contract of Employment
  • Have an awareness of dismissal legislation and qualification criteria
  • Understand the meaning of “dismissal” and the fair reasons for dismissal
  • Understand the test of fairness as applied by tribunals
  • Understand tribunal procedures and awards
  • Understand the types of discrimination
  • Recognise the issues involved with handling grievances
  • Learn how to deal confidently with basic employment issues
  • Gain an appreciation of future developments.
Discipline in the Workplace
Many employers still struggle to manage employees who are either disruptive or have poor performance issues, resulting in organisations finding themselves facing Employment Tribunal claims unnecessarily.To support you and your managers in handling issues of conduct, capability or incapacity, thus helping to prevent or defend potentially expensive tribunal claims, we have developed this practical workshop to develop the skills necessary to manage the disciplinary and grievance process. During the course of this workshop, delegates will cover:

  • The concept of discipline and purpose of the disciplinary procedure
  • The legal framework within which workplace discipline must operate
  • The role of management in the disciplinary process
  • ACAS Code of Practice
  • Basic awareness of the tribunal process

During practical sessions delegates will gain experience of:

  • Undertaking disciplinary or grievance investigations
  • Preparing for disciplinary and appeal hearings
  • Conducting disciplinary and appeal hearings

With case studies including:

  • Suspicion of Theft
  • Intimidating and Disruptive Behaviour
  • Poor Performance
  • Inappropriate Behaviour
  • Absence Management.
Effective Supervision
We have developed this practical workshop as an introduction to management and supervisory skills. It is designed to support you and your managers to develop an effective team and effectively handle issues of conduct or performance. During the course of this workshop, delegates will cover:

  • The role of the Supervisor
  • Effective Leadership
  • Setting and maintaining standards
  • Effective application of policies and procedures

During practical sessions delegates will gain experience of:

  • Managing and motivating
  • Getting results through others
  • Understanding the principles and stages within the disciplinary procedure
  • Understanding the principles and stages within the grievance procedure
  • Using the procedure to deal with poor attendance and timekeeping, unsatisfactory performance or conduct etc.